About Us

Brief History

How We Got Started

Direct Recovery Service Limited was started in 2015. We help companies across a wide range of industries collect the money they are owed in a responsible, ethical manner.

We accomplish this through traditional debt collection as well as by providing revenue cycle management and accounts receivable management to the medical industry and others looking to outsource their billing and receivables. Our holistic services can help prevent overdue invoices and collect them quickly when they occur.

Brief History

DRS Mission

To be a company of unyielding standards and integrity, committed to working hard for you by recovering your collection accounts in a timely, efficient, and appropriate manner. We pledge to represent you in the highest fashion, while providing a competitive and professional service.
Brief History

DRS Vision

Our vision is to achieve the maximum level of returns and service for our clients by continuing to be results-oriented, providing the utmost level of integrity and performance, and maintaining an impeccable reputation.
Direct Recovery Service

Reduce Past Due Receivables And Drive Cash Flow

Direct Recovery Services limited specializes in business-to-business collections, delivering excellent results to our clients of all sizes, across all industries.  We are debt collectors that resolve business debt professionally and effectively by having the debtor recognize their obligation, determining who controls the money or who the real decision maker is, working hand in hand with our clients and their customers to resolve disputes, and by being straightforward and determined.  We will get you paid!

We can give the best facilities for business

Direct Recovery Services limited excels in B2B debt collections, providing outstanding results and customer service across various industries, thanks to years of experience in this field.

What We Stand Far

Our Standards

As a contingency debt recovery and collection services company, Direct Recovery Services limited, we understand the importance of maintaining your professional relationships and enhancing your brand. Your dedicated collection specialist can be counted on to protect those relationships while collecting your receivables. We do not charge our clients any upfront fees when referring accounts for collection. We fully guarantee our collection and recovery services because we do not get paid unless we collect.
Team of Experts

Why Choose Us

Accounts placed with Direct Recovery Services limited, we understand the importance of maintaining your professional relationships and enhancing your brand.  Your dedicated collection specialist can be counted on to protect those relationships while collecting your receivables. Portfolios are assigned to highly trained, experienced and compliant Recovery Agents. Accounts are matched to the recovery agent’s experience, knowledge and ability to get results. Daily audits are performed to ensure accounts are meeting client or company work requirements. Daily reporting from the collection and compliance management team ensures that we are continually evaluating our performance.

What We Stand Far

Our Values at DRS

Our team of professionals is committed to treating all parties with respect and dignity throughout the debt recovery process. We believe in open and transparent communication with our clients, providing regular updates on progress and maintaining clear lines of communication throughout the recovery process.

Client Satisfaction

The satisfaction of our clients is crucial to the future development of our organization. Not only will we work to meet the expectations of our clients, our goal is to exceed their expectations at all times. In doing this, it will allow us to become a greater service company to our clients.

Integrity

Open and honest communication is the driving force of our company. As we interact with each other, our clients, and assigned accounts with utmost respect and trust, we maintain the integrity of a strong organization.

Teamwork and Accountability

In order to maintain strength in our organization, we will work together as a unified team. Team members will be accountable for individual performance standards, ensuring superior quality of work at all times.

What Our Customers Say About Us

Customers Testimonials

Kadian Fraser
Kadian Fraser
2023-04-05
I am so glad that I discovered Sitepact JA From the initial conversation I had, I felt great about continuing the process. Sending the info for the design process was convenient and the finished product is great! Never disappoint! I am happy I am now a client, I love my website and the new features I am now introduced to. They are very responsive and honestly I could never find a better business to manage this aspect of my business.
Kevin Eddie
Kevin Eddie
2023-01-27
Very Good service and professionalism. I want to thank Mr.Ryan and the team.
Barbara Edwards
Barbara Edwards
2022-12-08
Working with Sitepact Ja was a great experience, being a new business owner they were able to provide advice base on their experiences. I would certainly recommend that you work with them.
Nichelle Nembhard
Nichelle Nembhard
2022-11-08
I absolutely love the website design and my customers are definitely happy with the upgrade, they are very efficient and what I love about them is that they provide info which they think will improve your business so they go above and beyond to help your business grow.
The healthy Chef Jamaica
The healthy Chef Jamaica
2022-10-22
We are over the moon with the final result. A few things that stood out was the service, friendly, knowledgeable and just amazing. Then Ryon and Nics super powers, the abiliy to solve problems that seem unsolvable. If you have the privilege of working with them you will understand what i mean. And finaly making the vision a reality, they guide you to places you never thought of, teach you things you never knew and advise you what is best in a way that it feels like you came up with that great idea. 20 out of 10. The best experience ever. Thanks guys
Paul Williams
Paul Williams
2022-10-22
Its very rare that you fine a company that’s so unbelievable. Always easy to reach, they explained every part of the process in a way that was easy to understand and the final product has surpassed my expectations. I would highly recommend Sitepact to everyone. Ryon & Nicardo are an awesome team everyone looking for a unbeatable website look no further. Just check it out for yourself The Healthy Chef Ja Thanks guys keep up the great work.
O'Sullivan And Company (OAC)
O'Sullivan And Company (OAC)
2022-09-26
Working with Sitepact was the best decision we've ever made. Ryon & Nicardo takes the time to understand the vision for our business and then tailors a solution that compliments our goal for growth. They not only just take our concept, but they evaluate, make recommendations & add value ensuring your satisfaction. They are the True definition of providing value without any upfront costs.. We highly recommend entrepreneurs, small & medium sized business owners and professionals to work with Sitepact. Blessings.....
Great Escape Tours Ja
Great Escape Tours Ja
2022-08-23
Starting a business that requires a website on a meager budget and finding Sitepact Ja was the best thing ever. I was assigned Nicardo who was very courteous, helpful, professional and well detailed. He took me through the process and made me understand every level I should. I would highly recommend them to all business owners.
fredrick roberts
fredrick roberts
2022-02-08
Being technology challenged yet recognizing having a website could take my business to the next level, I was overwhelmed. Then I discovered Sitepact Ja. Their patience mixed with professionalism made the process of creating a stellar website a breeze. I am glad I decided to work with them and I would gladly recommend them.